Efficiently and effectively manage hundreds or thousands of different customers with plug and play machine learning models automatically tailored to customer environments. Quickly reduce noise and identify probable root cause for rapid diagnostics and MTTR ensuring you meet your Service Level Agreements (SLAs).
Managed service providers (MSPs) provide critical solutions to many organizations. Many companies rely on, and embrace, MSPs to better adapt to technological changes and assist in their digital transformation initiatives. However, as an MSP, there is constant pressure to improve service levels with limited resources and increasingly complex technology stacks. Grok AIOps was developed to support the specific needs of MSPs by providing better intelligence and insight, coupled with the ability to manage change, complexity and scalability in customer environments.