Grok Platform

GrokGuru

Generative AI for Smarter Detections, Deeper Insights and Rapid Resolution

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FEATURES

Turning Insight into Action with Intelligent Recommendations

Intelligent Summarization

Transforms complex detections into concise, actionable summaries—complete with probable root causes, historical context, and clear recommended actions.

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Context-Aware Insights & Query Support

Leverages your unique IT footprint and domain knowledge to answer critical questions—like “Why was this detection triggered?”, “How do I resolve it?”, or “Are these related?”—while flagging potential customer impact and guiding next steps.

Intelligent Recommendations

Turns institutional knowledge and AI-driven analysis into intelligent, role-aware recommendations—empowering teams to act decisively, accelerate resolution, and prevent recurrence.

HOW IT WORKS

GrokGuru Chat Assistant

Your always-on, AI-powered assistant for IT operations—integrated directly into collaboration tools like Slack and Microsoft Teams.

It brings AI-driven intelligence to where your teams work, enabling seamless, real-time engagement with GrokGuru.

With GrokGuru Chat Assistant, you can:

  • Embed existing knowledge bases and runbooks for precise, contextual insights
  • Share predictions, detection summaries, and root cause insights in real time
  • Enable context-aware incident creation, updates, and fix tracking
  • Support triage, escalation, and resolution directly within collaboration channels
  • Empower two-way interaction—users can engage directly with Grok in chat
Resources

Stay Ahead: Access Expert Resources

Grok Product Brief

Overview of the Grok AIOps platform and its key capabilities

Inside Grok: How it Works

A whitepaper on AIOps and Grok’s Cognitive AI Architecture

Grok Demo

How Grok Solves the Noise Problem